Privacy Policy
Who we are
At BonV, we understand the importance of privacy, and we are committed to protecting the personal information of our website visitors. This Privacy Policy outlines how we collect, use, and protect your information.
1. Terms of Use
These terms and conditions govern your use of BonV’s website. By accessing or using our website, you agree to comply with the mentioned terms and conditions.
Please read these terms carefully before using our website. If you do not agree with any part of these terms, you must refrain from using our website.
2. What Information We Collect
When you visit our website, we may collect:
A) Information you provide directly:
- Details about your inquiry, such as the drone model you’re interested in or the kind of support you need
- Your name, email address, or phone number – when you fill out a form, subscribe to updates, or contact us
B) Information collected automatically:
- Your IP address, device type, browser, and operating system
- Pages visited, time spent on the site, click-through paths, etc.
- Location data (approximate, not exact)
3. How We Use Your Information
- To respond to your queries or requests
- To personalise your experience on our website
- To improve website functionality and content
- To send you updates or product information but only if you’ve asked for it
- To ensure security and prevent misuse or fraudulent activity
We do not sell, rent, or share your data with any third party for marketing purposes.
4. Cookies Consent
To improve your experience on our website, we use cookies.
When you land on our site, you’ll see a small pop-up asking if you accept or not accept the use of cookies:
If you Accept Cookies:
- we’ll store certain data (like your preferences or pages visited) to give you a smoother and personalised experience.
If you Do Not Accept:
- we’ll only collect the basic information that’s necessary for the website to function properly.
You can always change your cookie preferences later in your browser settings.
5. Cookies and Analytics
Like most websites, we use cookies and similar technologies.
What are cookies?
Cookies are small text files stored on your device that help us recognise you, remember your preferences, and improve your browsing experience.
Why we use them:
- To remember your settings (like language or region)
- To analyse traffic using Google Analytics
- To see which content or pages are most useful to our visitors
You can manage or disable cookies through your browser settings.
6. Google Analytics
We use Google Analytics to gather anonymous visitor insights. It helps us understand:
- Where visitors are coming from
- What content is most popular
- What devices people use to browse
Google may use this data in line with their own privacy policies. You can opt out of Google Analytics tracking using browser tools or Google’s opt-out add-on.
7. Third-Party Services
We may use third-party tools and plugins that also collect basic user data (e.g. form tools, video hosting platforms, content delivery networks). Wherever we do this, we make sure your data is handled with care and in line with relevant policies.
We don’t knowingly share your personal data with anyone unless:
- It’s needed to provide you the service you requested
- We’re required to do so by law
- You’ve given us clear permission
8. How We Keep Your Data Safe
Your data security is important to us. We follow standard industry practices like:
- Using secure HTTPS encryption
- Limiting who on our team can access data
- Regular website and server updates
9. How Long We Keep Your Information
We only keep your information for as long as it’s needed — for example, to respond to an enquiry or support request. After that, we safely delete or anonymise it unless we’re legally required to retain it longer.
10. Your Rights and Choices
You have full control over your personal information. At any time, you can:
- Ask us what data we hold about you
- Request changes or corrections
- Ask us to delete your data
- Opt out of marketing or updates
Just send us an email at [email protected] and we’ll take care of it.
Contact Us
Got a question or concern? We’re here to help.
Email: [email protected]